The repair is lastly in for requesting out-of-warranty alternative in your Pixel Watch 2. Here is how the method goes.

Key Takeaways

Google has launched a self-initiated alternative course of for Pixel Watch 2 house owners, eliminating the necessity to speak to customer support brokers.
To request a alternative, customers want to finish a kind on the Google Retailer web site, verify the problem, and choose a restore possibility.
Customers can select to make use of their very own packaging or request packaging from Google and might want to comply with the phrases and circumstances earlier than confirming their buy.

Nobody likes being in customer support purgatory, however for house owners of out-of-warranty Pixel Watches, they’ve needed to speak or kind out their issues and desires with brokers to get their damaged gadgets taken care of. From at this time on, these with a Pixel Watch 2 can be glad to know that they will not need to cope with round explanations and questions to be able to get a correctly functioning gadget once more. Obtained a Pixel Watch 2 your self? Here is what it’s worthwhile to know.

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The previous methods

Up till at this time, to be able to provoke what’s formally a tool alternative for broken gadgets, you had two choices. In the event you paid for a Most well-liked Care bundle, you would put in for a alternative by filling out a kind with Google associate Assurant. In any other case, whether or not it was an in-warranty (which solely actually covers defects) or out-of-warranty declare, you needed to speak with a customer support agent on the Google Retailer web site — even for those who purchased your Pixel Watch at one other retailer. And do not even get us began about repairing a Pixel Watch all by yourself.

The brand new means

Whereas these two methods are nonetheless the one strategies of acquiring a first-gen Pixel Watch alternative, Pixel Watch 2 house owners now have a brand new possibility as detailed by Google and noticed by Android Authority. You are now in a position to self-initiate the alternative course of by finishing a kind on the Google Retailer web site — saving you from a whole dialog, plus any time queuing up for a service agent within the first place.

Here is get began on a alternative request:

Head to the Google Retailer web site, then scroll to the underside of the web page and click on on Repairs.
Choose Get Began after which enter your Pixel Watch 2’s IMEI (if relevant in your LTE mannequin) or serial quantity.
- To seek out both in your watch, head to Settings, System, then About.
Affirm your problem. Within the Restore Choice part, you may then must insert your ZIP code or tackle. Choose Mail-in.
- It is best to see an estimated price to interchange your gadget. The alternative unit doesn’t embody the charger or watch straps.
Choose both Use my very own packaging or Ship me packaging. You will be mailed or emailed a pay as you go label.
- You are accountable for any damages throughout transit for those who use your individual packaging.
- In the event you request packaging from Google, you may be ready as much as two enterprise days to have it delivered. It is free.
Learn via and comply with the phrases and circumstances.
Undergo the checkout course of, choosing Affirm Buy.

As soon as your cost has gone via and Google receives your broken Pixel Watch 2, the corporate will ship out your alternative.

The self-service course of right here is similar for these initiating repairs on different Pixel gadgets, although many may have the choice of scheduling a restore at an affiliate uBreakiFix store. That will not be the case for the Pixel Watch 2.